We pride ourselves on exceptional client service and satisfaction. Indeed we currently have a 89% client satisfaction rating. Please don’t just take our word for it, why not read a selection of testimonials received from some of our happy clients:
89% of those asked were satisfied with the legal representative they worked with
"Conscientious, communicative and caring"
"Very professional and all questions were readily answered"
"Prompt and efficient service"
92% of those asked felt that we understood their needs & the information they required
"They listened and was able to dispel any fears"
"They understood the matter completely and gave good advice"
"We felt listened to"
94% of those asked felt that we explained things in a simple & clear manner
"I had no problem understanding the issues involved"
"Unambiguous communication throughout"
"Everything was clearly explained"
90% of those asked were satisfied with the speed of our responses
"Responses were immediate and informative"
"They answered all our questions promptly"
"All correspondence was handled in a timely manner"
83% of those asked felt they were kept informed of the progress of their matter
"We were kept fully informed at all stages"
"Clear guidance on the procedure required"
"They provided me with regular updates"
87% of those asked felt that we met the agreed timescales
"All dealt with very quickly and efficiently"
"We were pleased with the overall time it took"
"They had a clear understanding of timescales"
93% of those asked saw us as friendly and approachable
"Extremely approachable - we felt at ease throughout"
"Excellent customer service"
"All of your staff were always friendly and polite"
92% of those asked felt that we did what was agreed on the outset
"We received exactly what we agreed and wanted"
"Our requirements were completely fulfilled"
"All concluded as we hoped for"
“Having received a letter from a company in Docklands London charging outrageous prices with unfair tactics Philip was able to resolve the matter with the company, I am definitely recommending Sharman Law to anyone who needs legal advice.”
“Very professional service. All aspects of the law and options available to me were explained clearly would thoroughly recommend.”
“At this point in time I don’t see any error or problems with the service you provide. A great and trustworthy company and great service that I have received.”
“Excellent service delivered in a prompt professional and friendly manner, many thanks for all your assistance.”
“I was delighted with the service I received.”
“Very Knowledgeable giving sound practical advice which I had every confidence in. Despite being busy gave an unhurried interview.”
“Making a Will with Sharman Law was easy and straightforward we dealt with Marta Espiga who explained everything in laymans terms and listened to our requests in a pleasant manner. We are happy that our family will have the help they want when it comes for them to sort everything out. I suggest to use a solicitor when making your will.”
“We were very pleased with the help received from Marta to bring our wills up to date. She was most knowledgeable and patient with us as she explained the different aspects of the will regarding the different ways to pass down our property.”